![]() How do I access my digital tickets? CLICK HERE TO ACCESS YOUR MOBILE TICKETS! Please note that only the ticket barcode on your mobile device will be accepted. Children 4 and under cannot attend any event at Fantasy Springs Resort Casino. Events held inside the casino are strictly 21 and over. Minors (ages 5-17) must be accompanied by an adult over the age of 21. What’s the age requirement to attend concerts? Ages 5 and up are allowed to attend events in the Special Event Center. How do I do that? You can forward your tickets in your MPV account once the ticket barcodes are viewable (which is 3 days prior to your event). I want to give my tickets away as a gift or transfer my tickets to someone else. There are no refunds, seating exchanges, or seating upgrades. ![]() What is your ticket refund policy? All ticket sales are final. The box office will be CLOSED on Thanksgiving and Christmas Day. ![]() ![]() On event nights, the box office is open from 10:00 am until one hour after the event begins. To purchase tickets after hours, CLICK HERE. What are the box office hours? Box office hours are Monday through Saturday, 10:00 am to 6:00 pm. ![]()
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